Open phones, Contact Us email, and more: George, Elgin IL (georgek809), is having issues with SCAN forms and said he’s really going to miss Lee when she retires. Billy, North Platt NB (1000angelsfeedingzoe), won the Secret Word Contest! Julie, Las Vegas NV (ilovejuliesgems), had a question about returned items sent via eBay’s Global Shipping Program (GSP).
Griff and Lee dished listing number 123178720378 for Eddie the Elk, Madera CA (eddietheelk). Eddie called back in with his changes and earned a score of 5 tureens, thereby winning an eBay Radio dish towel! Brandon, Blaine WA (jebsales), asked about the impact of the Global Shipping Program (GSP) after putting his store on vacation.
Sylvia, Springfield OR (redleader98), asked if dished listings were also viewed on a mobile device. Griff and Lee read “How to Use Twitter to Grow Your Online Business”, by Kate Hornsby for ThatKat.com.
Paul, Sarasota FL (ask-a-q-no-soup-4u), asked about prepaid returns. BULQ (www.BULQ.com) debuted their Father’s Day Retail Moment. Ron, Birmingham AL (oilerman21), asked how the Global Shipping Program (GSP) figures into free international returns. John, Southbridge MA (sylvester_investments), wondered what Good ‘Til Cancelled (GTC) means; he’s just opened a Basic Store and also wanted to understand how free listings work.
Open phones, Contact Us email, and more: BULQ (BULQ.com) debuted their Graduation Retail Moment. Paul, Sarasota FL (wisebuyoutlet), called in to ask how to handle an international return via eBay’s Global Shipping Program (GSP).Lupe, Reston VA (hapachico), called in to share the very personal reason she came to be an eBay seller.
Open phones, Contact Us email, and more: BULQ debuted their Mother’s Day Retail Moment. Maria, San Jose CA (thestylelister), had a comment about Guaranteed Delivery (eGD). eBetsy, Dallas TX, shared sad news about the passing of Joyce Banbury (danse), a beloved and revered longtime eBayer, Voices of the Community member, Certified Business Consultant in eBay’s now-retired Education Specialists Program, and organizer of the Kansas Jubilee Ecommerce Conference. Today’s show is dedicated to her memory. RIP, danse. Julie, Las Vegas NV (ilovejuliesgems), asked why eBay is no longer shipping to Russia.
Griff and Lee re-dished an updated item listing for Adam, Wales UK (r2ooo). He received a score of 5 tureens, thereby earning the first international eBay Radio 5 Tureens dish towel! He and Griff also discussed a Global Shipping Program (GSP) alternative.
Lee showed Griff IHOP’s eBay for Charity listing for PancakeWear and told him about the incredible Star Wars collection now up for sale from seller neatstuffcollectibles. First-time caller Anita, Parkersburg IA (truthbluefire), asked about photos in her listings.
Tracy asked for an explanation of eBay’s Global Shipping Program (GSP; ebay.com/gsp) as it pertains to sellers who offer free shipping. Adam, Wales UK, (r2ooo), requested a listing dish. Brandon, Blaine WA (jebsales), wondered if he could set a separate policy for domestic returns.
CB, Chicago IL (c.b.), had a feedback question. First-time caller Leigh, Pagosa Springs CO (leighssales), called with a tip and appreciation for the show. First-time caller Kathy, Kalispell MT (phorphigh), asked about international returns.
First-time caller Kathy, Kalispell MT (phorphigh), was held over to finish up her question on international returns. Gina, Des Moines, NM (classysoles) asked about changes to the View Item page. Lee reminded listeners to register now for Week 3 in eBay’s Ship Ship Hooray Challenge Sweepstakes (http://www.ebay.com/ShipShipHooray).
Griff and Lee read the eBay Radio Seller Events Calendar, located under the Seller Resources tab in the eBay Radio Archives. Just go to eBayRadio.com and click on “PAST EPISODES” in blue text to get to the eBay Radio archives, then find Seller Events under the Seller Resources tab. Click on the event’s name to see all the details, including a link to the event page.
Open phones, Contact Us email and more: Ruby, Toquerville UT (byruby195), encountered her first link to a product page. David, Boca Raton FL (djmovers99), asked for advice on describing the Global Shipping Program (GSP) to a new customer.
Griff and Lee read current events from the eBay Radio Seller Events Calendar, located under Seller Resources in the eBay Radio archives. Click on the event’s title to see all the details. To submit your sellers group meetup or other event, go to eBayRadio.com; click on “Past Episodes” in the right-hand sidebar; then click on “Submit an Event” in the upper right-hand corner of any archives page.