Spring 2018 updates to eBay Guaranteed Delivery! Our guest is Kristina Victor, Marketing Manager, Shipping, eBay. She stayed on to take questions from listeners. Edie, Santa Monica CA (dress_to_suit), asked about one-day vs same-day handling.
Ron, Birmingham AL (oilerman2), had questions about calculated shipping, Guaranteed Delivery, and viewing handling time in a listing. Barry, FL (treebeardbooks), asked about printing shipping labels for Guaranteed Delivery packages.
Griff gave an overview of today’s show and introduced the eBay Radio News with Lee Mirabal. Stories include handling time, Facebook, and the Olympics. Lee told Griff about the Week 4 Ship Ship Hooray Challenge: Use eBay Labels for at least one transaction between now and February 11 for a chance to win $1,500 worth of eBay shipping labels. Register now at http://www.ebay.com/ShipShipHooray.
Andrea, Mooresville NC (tookieryan), is going to be away and can’t meet her usual handling time; she’s opted in to Guaranteed Delivery. Tim, Fort Wayne IN (globalmartplus) sent Contact Us email with some advice for her.
Griff and Lee read current events from the eBay Radio Seller Events Calendar, located under Seller Resources in the eBay Radio archives. Click on the event’s title to see all the details. To submit your sellers group meetup or other event, go to eBayRadio.com; click on “Past Episodes” in the right-hand sidebar; then click on “Submit an Event” in the upper right-hand corner of any archives page.
Griff gave an update on the Seller Hub rollout. CJ, San Clemente CA (xoxmas), and Cindy, San Diego CA (pattycyn), called to identify the Seller Hub pop-up window. Griff and Lee shared “15 Phrases Successful People Never Say”, adapted from a post by Sujan Patel for Entrepreneur.com (http://www.entrepreneur.com).
Dianna, Loomis CA (grammylew), answered Griff’s eBay trivia question and won some eBay-branded holiday shipping supplies. Corinna, Aptos CA (ahotstore), asked if eBay will count Columbus Day as a shipping day.
Open phones, Contact Us email and more: Tom, Pittsburgh PA (blackandgoldgifts) called concerning a negative feedback his sister-in-law received for refusing to mark an international package as “gift” on the Customs form. Rich, Chicago IL (appealingsigns), called to tell Griff and Lee how much they were missed in San Jose and to share his experience at eBay’s We Are Twenty Seller Summit & 20th Anniversary Celebration. Sam, Dover DE (notureaveragemiss), asked about handling time and the new on-time shipping requirement.