Griff gave an overview of today’s show and introduced the eBay Radio News with Lee Mirabal. Stories include startups, thieves, and Olympians. Griff and Lee revealed the Ship Ship Hooray Challenge Sweepstakes Week 3 challenge; register now at http://www.ebay.com/ShipShipHooray for a chance to win a social media consultation with eBay’s social media team plus $1,000 in Facebook ads. Griff tried to show Lee the new Help pages.
Open phones, Contact Us email, and more: James Hendy, eBay’s Senior Director of C2C Seller Services & Operations and head of eBay Authenticate, stayed on with Griff and Lee to take questions. eBetsy, Dallas TX, called to discuss the new Help pages and also had a question about what’s next for eBay Authenticate.