Open phones, Contact Us email and more: eBetsy, Dallas TX, called with her latest Brief. Gin, Des Moines NM (classysoles), called regarding HTTP content in her listings. Lee told Griff about Tretorn’s 50th anniversary eBay for Charity auctions (http://www.ebay.com/tretorn). Griff and Lee read current events from the eBay Radio Seller Events Calendar, located under Seller Resources in the eBay Radio archives. Click on the event’s title to see all the details.
To submit your sellers group meetup or other event, go to eBayRadio.com; click on “Past Episodes” in the right-hand sidebar; then click on “Submit an Event” in the upper right-hand corner of any archives page. Lee also shared 3 customer service tips by Audrey Gertz in eBay for Business.
Griff gave an overview of today’s show and introduced the eBay Radio News with Lee Mirabal. Stories include Hurricane Harvey, a Google Chrome security update and Wonder Woman comic books. Griff and Lee discussed the sitewide rollout of Seller Hub, which will be the subject of tomorrow’s Weekly Chat with eBay Staff (http://community.ebay.com/t5/Weekly-Chat-with-eBay-Staff/Community-Chat-Aug-30th-1pm-PT-Seller-Hub/m-p/27400064#M13072) at 1pm PT.
They also told listeners about eBay’s newly published 2017 Holiday Playbook (http://www.ebay.com/seller-center/seasonal-playbook) and reminded eBay storeowners to use their Q3 coupon for eBay-branded shipping supplies (http://www.ebay.com/supplies), while Top Rated Sellers and Anchor Store subscribers should use their Q3 Promoted Listings credit (http://www.ebay.com/promoted listings).
Griff gave listeners the gist of an important eBay announcement about an upcoming change to Google’s Chrome browser that impacts eBay Listings containing HTTP content.Get all the details at http://announcements.ebay.com or the link from your Seller Hub Overview page. He also welcomed Scott Cutler, eBay’s new Senior Vice President, Americas, and shared Scott’s introductory message to the community.
CB, Chicago IL (c.b.), asked about immediate payment and Best Offer. Ryan, Novato CA (apieceoftimecollectibles), asked about ending and deleting Promoted Listing campaigns. eBetsy called in with breaking news (http://www.ebay.com/itm/222622256580). Dan, Manchester NH (e-villagegreen), asked about customizing sales reports.