Open phones, Contact Us email, and more: BULQ debuted their Valentine’s Day Retail Moment. C.B., Chicago IL (c.b.) sent Contact Us email with a question about printing second labels through eBay. Annette, Avon OH (happy_girl_too), called with her thoughts regarding this issue. C.B.called to chime in on the discussion.
Beth, Levittown PA (woadieland), has a challenge with the on-time shipping metric. Lee introduced the BULQ Retail Moment for Memorial Day (http://www.bulq.com). eBay’s Katie McBride popped in with news about eBay OPEN 2017, July 25-28 at the MGM Grand in Las Vegas. Register now and book your hotel room at http://www.ebayopen2017.com
Answers to your USPS questions! Our guest is Nate Heyward, eBay’s Senior Manager, Carrier Relationships.
Open phones, Contact Us email, and more: Nate Heyward, eBay’s Senior Manager, Carrier Relations, stayed on to discuss USPS. Lee introduced an audio clip from Episode 3 of eBay’s Open for Business podcast, titled “Bootstrapping 101”. Hear the whole story and subscribe via iTunes, GooglePlay, Stitcher or RSS feed at http://www.ebay.com/openforbusiness.
New listener Mary, Plymouth NH (cookies collectibles), asked how to get started as an eBay seller. David, Delray Beach FL (tenorsax47), is concerned about his on-time shipping metric and had his listing dished. First-time caller Dale, Orlando FL (jackrabbit-red), called to ask about eBay events in his area and was referred to the eBay Radio Seller Groups Directory.
While I was at my family reunion in Florida, my Android phone updated its operating system and unbeknownst to me, wiped out the settings that turned on my eBay Mobile notifications. Long story short, I didn’t realize I had a sale while I was out of town, so I received my first ding for late shipping.
Lesson learned. Check your eBay Mobile app, especially after system updates, to make sure notifications stay turned on. In retrospect, it would have been better to put my store on vacation. There is a time for vacation brain and a time for work brain. Just be sure you cover your assets when you are traveling…and while you’re still jet lagged.
Griff gave an update on the Seller Hub rollout. CJ, San Clemente CA (xoxmas), and Cindy, San Diego CA (pattycyn), called to identify the Seller Hub pop-up window. Griff and Lee shared “15 Phrases Successful People Never Say”, adapted from a post by Sujan Patel for Entrepreneur.com (http://www.entrepreneur.com).
Dianna, Loomis CA (grammylew), answered Griff’s eBay trivia question and won some eBay-branded holiday shipping supplies. Corinna, Aptos CA (ahotstore), asked if eBay will count Columbus Day as a shipping day.
Griff shared a very important USPS memo sent to every postmaster in the country. For more information, go to https://www.facebook.com/notes/griff/ebay-customer-transactions/1051925548186525 (you have to be signed in to see it). First-time caller Keith, San Jose CA (keith_richardson_industries), asked about acceptance scans.
Mindy, Old Bridge, NJ (thedreamlook) called in to share her scanning experience. Lee confirmed that the eBay Radio Party & Conference will be July 26 -29 in Las Vegas, NV. Griff and Lee dished a listing for eBay seller dogon.
Lee showed Griff a very expensive first edition Barbie in honor of Barbie’s 57th birthday yesterday. First-time caller John, Southbridge MA (aaainvestincollectibles), asked for a listing dish. Landon, Lexington KY (thedesignatedbuyer), another first-time caller, asked about keywords. Rick, Vancouver WA (cybersalesbyrick), shared some tips for getting USPS employees to scan packages.
The new on-time shipping metric! Our guest is Linda Cornelison, eBay’s Senior Manager, Global Seller Trust.