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eBay Radio – Show 718 – Segment 6

03 Apr 2018 Broadcasts,eBayRadio

Open phones, Contact Us email, and more: Edie, Santa Monica CA (dress_to_suit),asked if she could search via UPC to find matching items. Kate, Scottsdale AZ (smileandillstay), called in with the Secret Word!

Ask Griff & Lee – Show 494 – Segment 3

01 Mar 2018 AskGriffandLee,Broadcasts

Griff and Lee read eBay Fashion news from the latest eBay Shopping Report. Ron, Birmingham AL (oilerman21), had a Spring Seller Update question about UPCs. John, Southbridge MA (sylvester_investments), asked about final value fee discounts. BULQ debuted their St. Patrick’s Day Retail Moment. C.B., Chicago IL (c.b.), wanted to know how the Spring Seller Update impacts Top Rated Seller and Top Rated Plus status.

eBay Radio – Show 713 – Segment 1

27 Feb 2018 Broadcasts,eBayRadio

Griff gave an overview of today’s newly released 2018 Spring Seller Update; read the entire update at eBay.com/Spring2018.

eBay Radio – Show 713 – Segment 2

27 Feb 2018 Broadcasts,eBayRadio

eBay’s new product-based shopping experience! Our guest is Chris Van Wagoner, Senior Manager, Product-Based Experience, eBay. He stayed on to take questions from listeners. Jason, Las Vegas NV (tikipugmusic), commented on product identifiers for music CDs in the eBay catalog. Loyd, Mine Hill NJ ((lloydsteventaylor), asked how eBay will ascertain whether catalog info is correct.

2017 Fall Seller Update: Sell More with These New Initiatives

22 Sep 2017 Blog

Bob Kupbens assured us during last Tuesday’s show that the 2017 Fall Seller Update is designed to help people find what they want on eBay. The goal is to help sellers create the right offers — and get your listings in front of more buyers. We encourage all of you to read the ENTIRE Seller Update at eBay.com/Fall2017 and learn how to implement these new initiatives to help you sell more this Fall. The update is broken into three major categories:

1. Listing Visibility

You’ll be able to increase exposure with eBay Guaranteed Delivery, Markdown Manager and Promotions Manager updates, bundles and lots, and eBay Questions & Answers…Q&A for short.

  • eBay Guaranteed Delivery will offer buyers delivery times they can count on. It will also provide greater visibility for your items, because buyers will be able to filter items by delivery dates in their searches. eBay Guaranteed Delivery will be available to all buyers this Fall.
  • Markdown Manager is now integrated into Promotions Manager to create a streamlined marketing tool. Starting this Fall, you’ll be able to mark down items and automatically create sale events of up to 45 days duration using the same convenient tool you already use to create Order Discounts and other promotions.
  • Gain extra exposure for multiple-item listings with bundle and lot listings. A bundle is a combination of related items, while a lot is 2 or more of the same item.
  • Give buyers information they need with Questions & Answers, a.k.a. Q&A.

2. Policy updates to improve performance

  • Removal of off-eBay links, listings security, product identifier expansion, image guidelines, and eBay Catalog update
  • Remove contact info and links that take buyers off eBay
  • Secure your listings with https pages only on eBay
  • Expanded requirement for product identifiers
  • Image policy changes include removing watermarks from all eBay photos
  • Matching new listings to the eBay catalog. Beginning in Spring 2018, when you create new listings or manage those that are already active on the site, your items will automatically be matched to products like yours in the eBay catalog. eBay will use the product identifiers you provide in your listings to find product matches for the item you’re selling

3. Returns

    • Easier returns for you and your buyers
    • Benefits of offering free returns with search options
    • Restocking fee no longer permitted with free returns
    • Automatic acceptance of returns beginning in October 2107

Read the entire 2017 Fall Seller Update at eBay.com/Fall2017.

eBay Radio – Show 697 – Segment 3 – 2017 Fall Seller Update

19 Sep 2017 Broadcasts,eBayRadio

Updates to structured data: product identifiers, watermarks, the eBay catalog, and bundles and lots! Our guest is Chris Van Wagoner, eBay’s Senior Manager, Structured Data. Gina, Des Moines NM (classysoles), asked about required UPC codes as product identifiers for brand-name clothing.

Read the entire 2017 Fall Seller Update at http://www.ebay.com/fall2017.

 

eBay Radio Guests: September 19, 2017 – Show 697 – Fall Seller Update

19 Sep 2017 Blog

Our guests for eBay Radio #697 (special Fall Seller Update show) on September 19, 2017, are:

Bob Kupbens, Vice President, B2C Seller Experience & Global Trust: 2017 Fall Seller Update Overview

Linda Cornelison, Senior Manager, Global Customer Trust: Updates to eBay’s Contact Information Policy

Chris Van Wagoner, Senior Manager, Structured Data: Updates to Structured Data (Product Identifiers, Watermarks, Catalog, Bundles and Lots)

Maria Lee, Senior Manager, Buyer & Seller Trust: Updates to eBay Returns

Greg Ross-Smith, Product Activation, Guaranteed Delivery: Updates to Guaranteed Delivery

Liv Ellingsen, Senior Product Manager, B2C Seller Marketing Levers: Updates to Markdown Manager

 

eBay Radio – Show 695 – Segment 6

29 Aug 2017 Broadcasts,eBayRadio

Open phones, Contact Us email and more: Gina, Des Moines NM (classysoles), asked a photography question. Maria, San Jose CA (thestylelister), is having trouble relisting an item for which she has no UPC. Griff and Lee read “Five Free or Cheap Ways to Market for Holiday Selling” by Katie Hamel in eBay for Business (http://www.ebayforbusinessblog.com).

Ask Griff & Lee – Show 471 – Segment 2

24 Aug 2017 AskGriffandLee,Broadcasts

Griff resumed answering Dan’s query (Manchester, NH (e-villagegreen), about how to customize sales reports. Judy, Salem IN (judybsa), receive email from eBay about Product Identifiers in her listings. Tim, Fort Wayne IN (globalmartplus), is eager to use Guaranteed Delivery. Ron, Birmingham AL (oilerman21), asked a photography question. For fans of The Doors, GRAMMY Charities have some eBay for Charity listings that will light your fire at http://ebay.com/rpp/grammy.

 

Ask Griff & Lee – Show 450 – Segment 1

09 Mar 2017 AskGriffandLee,Broadcasts

eBay has announced that sellers can now add Local Pickup to their listings along with either flat or calculated shipping options; get details and a screenshot at http://announcements.ebay.com or from the Announcements Board module of your Seller Hub Overview page.

Matt, Sedro Woolley WA (mattbecca), called in with a positive comment on the Spring Seller Update plus a question about SKUs. Griff and Lee looked at 2 listings featuring festive St. Patrick’s Day and Easter décor.

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EBAY RADIO: 2003-2018

Thank you for listening; please enjoy our archived broadcasts and Seller Resources!


 

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