Open phones, Contact Us email, and more: Edie, Santa Monica CA (dress_to_suit),asked if she could search via UPC to find matching items. Kate, Scottsdale AZ (smileandillstay), called in with the Secret Word!
Griff and Lee read eBay Fashion news from the latest eBay Shopping Report. Ron, Birmingham AL (oilerman21), had a Spring Seller Update question about UPCs. John, Southbridge MA (sylvester_investments), asked about final value fee discounts. BULQ debuted their St. Patrick’s Day Retail Moment. C.B., Chicago IL (c.b.), wanted to know how the Spring Seller Update impacts Top Rated Seller and Top Rated Plus status.
Griff gave an overview of today’s newly released 2018 Spring Seller Update; read the entire update at eBay.com/Spring2018.
eBay’s new product-based shopping experience! Our guest is Chris Van Wagoner, Senior Manager, Product-Based Experience, eBay. He stayed on to take questions from listeners. Jason, Las Vegas NV (tikipugmusic), commented on product identifiers for music CDs in the eBay catalog. Loyd, Mine Hill NJ ((lloydsteventaylor), asked how eBay will ascertain whether catalog info is correct.
Bob Kupbens assured us during last Tuesday’s show that the 2017 Fall Seller Update is designed to help people find what they want on eBay. The goal is to help sellers create the right offers — and get your listings in front of more buyers. We encourage all of you to read the ENTIRE Seller Update at eBay.com/Fall2017 and learn how to implement these new initiatives to help you sell more this Fall. The update is broken into three major categories:
1. Listing Visibility
You’ll be able to increase exposure with eBay Guaranteed Delivery, Markdown Manager and Promotions Manager updates, bundles and lots, and eBay Questions & Answers…Q&A for short.
2. Policy updates to improve performance
Read the entire 2017 Fall Seller Update at eBay.com/Fall2017.
Updates to structured data: product identifiers, watermarks, the eBay catalog, and bundles and lots! Our guest is Chris Van Wagoner, eBay’s Senior Manager, Structured Data. Gina, Des Moines NM (classysoles), asked about required UPC codes as product identifiers for brand-name clothing.
Read the entire 2017 Fall Seller Update at http://www.ebay.com/fall2017.
Our guests for eBay Radio #697 (special Fall Seller Update show) on September 19, 2017, are:
Bob Kupbens, Vice President, B2C Seller Experience & Global Trust: 2017 Fall Seller Update Overview
Linda Cornelison, Senior Manager, Global Customer Trust: Updates to eBay’s Contact Information Policy
Chris Van Wagoner, Senior Manager, Structured Data: Updates to Structured Data (Product Identifiers, Watermarks, Catalog, Bundles and Lots)
Maria Lee, Senior Manager, Buyer & Seller Trust: Updates to eBay Returns
Greg Ross-Smith, Product Activation, Guaranteed Delivery: Updates to Guaranteed Delivery
Liv Ellingsen, Senior Product Manager, B2C Seller Marketing Levers: Updates to Markdown Manager
Open phones, Contact Us email and more: Gina, Des Moines NM (classysoles), asked a photography question. Maria, San Jose CA (thestylelister), is having trouble relisting an item for which she has no UPC. Griff and Lee read “Five Free or Cheap Ways to Market for Holiday Selling” by Katie Hamel in eBay for Business (http://www.ebayforbusinessblog.com).
Griff resumed answering Dan’s query (Manchester, NH (e-villagegreen), about how to customize sales reports. Judy, Salem IN (judybsa), receive email from eBay about Product Identifiers in her listings. Tim, Fort Wayne IN (globalmartplus), is eager to use Guaranteed Delivery. Ron, Birmingham AL (oilerman21), asked a photography question. For fans of The Doors, GRAMMY Charities have some eBay for Charity listings that will light your fire at http://ebay.com/rpp/grammy.
eBay has announced that sellers can now add Local Pickup to their listings along with either flat or calculated shipping options; get details and a screenshot at http://announcements.ebay.com or from the Announcements Board module of your Seller Hub Overview page.
Matt, Sedro Woolley WA (mattbecca), called in with a positive comment on the Spring Seller Update plus a question about SKUs. Griff and Lee looked at 2 listings featuring festive St. Patrick’s Day and Easter décor.