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eBay Radio – Show 724 – Segment 6

22 May 2018 Broadcasts,eBayRadio

Open phones, Contact Us email, and more: Lee shared the impressive story of the eBay Foundation and its good works. Griff and Lee continued discussing the initiatives contained in the newly released Summer Seller Update, which may be read in its entirety at Griff reminded Top Rated Sellers and Anchor Store subscribers to use their Q2 Promoted Listings credits (

Ask Griff & Lee – Show 492 – Segment 3

15 Feb 2018 AskGriffandLee,Broadcasts

Patty, Miami FL (theshoppingmom2), reported on her recent meetup featuring eBay’s Brian Burke.  eBetsy, Dallas TX, called with breaking news about eBay’s free 4-week seller boot camp; for details and to register, go to It’s time to use your Q1 Promoted Listings credit at Lee shared the National Retail Federation’s analysis of 2017 holiday sales.


Ask Griff & Lee – Show 482 – Segment 4

09 Nov 2017 AskGriffandLee,Broadcasts

ReplyManager’s latest entrepreneurial tip debuted ( Paula, Big Fork MT (dbruno), had a shipping suggestion for RaeJean. Gina, Des Moines NM (classysoles), called in regarding the Veterans Day postal holiday. Lee reminded Top Rated Sellers and Anchor Store subscribers to use their Promoted Listings credits. eBay’s exclusive First Minute deals end today, November 9.

Griff and Lee read current events from the eBay Radio Seller Events Calendar, located under Seller Resources in the eBay Radio archives. Click on the event’s title to see all the details. To submit your sellers group meetup or other event, go to; click on “Past Episodes” in the right-hand sidebar; then click on “Submit an Event” in the upper right-hand corner of any archives page.

Dan, Manchester NH (e-villagegreen), answered Lee’s trivia question and won a $25 gift certificate for shipping supplies from Bubblefast (



eBay Implementing Special Measures for Hurricane-impacted Sellers

13 Sep 2017 Blog

In addition to seller protection efforts already announced, eBay is implementing special measures to help sellers impacted by Hurricanes Harvey and Irma:

  • eBay will waive insertion fees and Store subscription fees for all store levels for 3 months for all sellers.
  • Once your business is up and running again, eBay will help you jump-start your cash flow with a $30 Promoted Listings credit for business sellers.
  • To help you restock your shipping station, eBay will send you a $30 coupon for eBay-branded shipping supplies for business sellers.

eBay has set up a special email address, [email protected], and can help you with the offers above as well as the following issues:

  • If you have an eBay store, but no direct internet access, eBay can place your store in temporary vacation mode, along with a message to your buyers that you are away.
  • eBay can also take down any active listings on your behalf and place them in My eBay for relisting at a later time.

Please email eBay from the email address associated with your account, so they can quickly confirm your identity. You need not use this email address to receive these benefits; eBay is simply creating another channel for reaching their customer service team.

Meanwhile, eBay has emailed your buyers, asking for their patience and letting them know that you may not be able to fulfill orders at this time. As soon as you are able, please communicate with your buyers on the status of their orders.

eBay takes seriously our commitment to their selling and buying partners and wants to help impacted sellers get back on their feet as soon as possible. If you need customer service, please call 866-540-3229 or send email to [email protected]

For additional details and related announcements, visit eBay’s Announcement Board at

eBay Radio – Show 695 – Segment 1

29 Aug 2017 Broadcasts,eBayRadio

Griff gave an overview of today’s show and introduced the eBay Radio News with Lee Mirabal. Stories include Hurricane Harvey, a Google Chrome security update and Wonder Woman comic books. Griff and Lee discussed the sitewide rollout of Seller Hub, which will be the subject of tomorrow’s Weekly Chat with eBay Staff ( at 1pm PT.

They also told listeners about eBay’s newly published 2017 Holiday Playbook ( and reminded eBay storeowners to use their Q3 coupon for eBay-branded shipping supplies (, while Top Rated Sellers and Anchor Store subscribers should use their Q3 Promoted Listings credit ( listings).

Ask Griff & Lee – Show 466 – Segment 2

06 Jul 2017 AskGriffandLee,Broadcasts

Jeff, Aplington IA (jdownsenterprises), requested a listing dish and was held over from the previous segment. His listing earned 5 tureens and won him an eBay Radio dish towel! Griff and Lee discussed Promoted Listings. Ron, Birmingham AL (oilerman21), called in to thank Jeff for his shout-out.

eBay Radio – Show 679 – Segment 6

25 Apr 2017 Broadcasts,eBayRadio

Open phones, Contact Us email and more: Andrea, Mooresville NC (tookieryan), called back to discuss the ramifications of changing her eBay ID and store name. Ed, Corning NY (eds-e-threads), asked about the new $30 Promoted Listings credit. Cat, Bay Shore NY (varoom1234), got dinged for a late shipment due to her time zone.

Episode 6 of eBay’s Open for Business podcast, titled “Who You Are, Not What You Sell”, is all about the importance of having a mission statement; to listen and subscribe via iTunes, GooglePlay, Stitcher or RSS feed, go to

Maria, San Jose CA (thestylelister), asked for a re-dishing of her eBay item number 182513057036; she earned a score of 5 tureens and won an eBay Radio dish towel! Sharman, Birmingham AL (topfloorfinds), won the Secret Word Contest.

Ask Griff & Lee – Show 449 – Segment 3

02 Mar 2017 AskGriffandLee,Broadcasts

Promoted Listings and the 2017 Spring Seller Update! Our guests are Kristy Troup, eBay’s Senior Director of Business Operations, and Shefali Singla, Senior Product Marketing Manager, eBay Advertising.

Ron, Birmingham AL (oilerman21), asked about the Promoted Listings beta. Rich, Elk Grove Village IL (appealingsigns), also had a question.

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