Known on eBay as linweiss, owner of eBay store linweiss, and Top Rated Seller heartforethiopia, owner of eBay store Heart for Ethiopia.
Karl, Bloomington MN (zkarlo), sent email explaining his earlier question about eBay-funded refunds. Kathy, Covington LA (kamrdm28-4), asked about the best way to relist a fixed price item that didn’t sell after 30 days. First-time caller Ellen, Tucson AZ (rainyaz), wondered how she could compare her business to that of her competitors.
Open phones, Contact Us email, and more: Our guest from the previous segment, Social Media Manager Audrey Tracy from Bay for Business (known on eBay as audreyjojojo) stayed on with Griff in the studio to take questions. Pat, Melbourne FL (purrfree), asked why relisted items don’t keep the same item number so their links would stay the same on Pinterest. Alan, Prudenville MI (aj_vintagevariety), is getting a weird interstitial page when he tries to submit a listing.
Lee offered to do a listing challenge with Audrey. Forrest, Lakewood WA (hulkhauler1) is still having challenges with Promotions Manager; he seems to have it confused with Promoted Listings. Paul, Sarasota FL (wisebuyoutlet.c0m), was held over until the next segment, at which point his call failed. Mark, GA, thanked Griff and Lee for his listing dish, then explained his inventory management and listing systems. Paul, Sarasota FL (wisebuyoutlet.c0m) called back; he is listing a very large item and is afraid of a SNAD case for Item Not As Described.
Open phones, Contact Us email and more: John Lee, eBay’s Director of Monetization, and Erez Yereslove, eBay’s Senior Director of Monetization, stayed on to take calls regarding the changes to fees and features outlined in the 2015 Spring Seller Update. Donna, Syracuse NY, suggested that since eBay seems to be going back to its roots, perhaps Weird Al Yankovich could write a new eBay parody song that would go viral.
Carlos, Washington DC (rare books_vintageposters), asked why changes to Collectibles categories are not also made to Antiques categories. Wanda, Beaverton OR (myhomeschooldelights), was concerned about the increased insertion fees for listing in the media category. Christopher, Los Angeles CA (christospm) wanted to know why relistings were excluded from free listing promotions. Carlos, Washington DC (rare books_vintageposters), called regarding placement in Best Match in relation to listing duration.