Open phones, Contact Us email and more: Billy, North Platte NB (feedingzoe), won the Secret Word Contest. Sharon, Science Hill KY (waresksscrapbooks) called to congratulate the eBay Radio team on show #700. Paula, Bigfork MT (dbruno), answered Lee’s trivia question to win an item of eBayana. Ron, Birmingham AL (oilerman21), called to congratulate Lee and Griff. Maria, San Jose CA (thestylelister), asked how to calculate return shipping when using the Global Shipping Program (GSP).
Griff and Lee took turns reading Shana Champion’s “5-Step Labor Day Retail Moment Action Plan” from the eBay for Business blog (http://www.ebayforbusinessblog.com). Patty, Miami FL (theshoppingmom2), had a question about how to handle return shipping.
Pat, Melbourne FL (purrfree), called with a research challenge. First-time caller and new seller Barbara, Clarksville MD (bng5591), asked if she had to pay for a return label after the buyer decided to keep the item.
Tim, Fort Wayne IN (globalmartplus), was concerned about how eBay calculates shipping for returned items. eBay’s corporate blog (http://www.ebayinc.com) featured some good news for small business sellers.
Open phones, Contact Us email and more: Cat, Lindenhurst NY (varoom1234), wrote that she’s trying free shipping and paid return shipping and they’re working for her! Tony, IL, asked what to do about other sellers copying his photos. Lee read current events from the eBay Radio Seller Events Calendar, located under Seller Resources in the eBay Radio archives. To submit your sellers group meetup or other event, click on “Submit a Seller Event” in the upper right-hand corner of any archives page.