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Ask Griff & Lee – Show 510 – Segment 1

28 Jun 2018 AskGriffandLee,Broadcasts

Griff explained to Lee how eBay’s new Returns Calculator works: It estimates how much you should add to the price of each item you sell to compensate for the cost of free returns. Lee shared Summer Seller Update changes that go into effect in July.


Ask Griff & Lee – Show 505 – Segment 1

24 May 2018 AskGriffandLee,Broadcasts

Lee and Griff shared 3 must-dos for eBay sellers: The 2018 Summer Seller Update was announced on May 22; read the entire update at Sign eBay’s petition in support of fair tax policy digitally with just 1 click at Register now for eBay Open 2018, July 24-26 at Mandalay Bay in Las Vegas, at

Eddie, Madera CA (eddietheelk), called to ask how markdown sale events discounts are applied at checkout  and about using a call to action in his listings.

eBay’s newest Diversity & Inclusion (D&I) initiatives are a Seller Diversity questionnaire and the Seller Diversity Advocacy program, an opportunity for eBay sellers to become diversity advocates in their local communities; find links from the Announcements board at, or send email to [email protected]

Helen, Rainier OR (summertoad), called with the answer to Griff’s trivia question and won eBayana.



Ask Griff & Lee – Show 505 – Segment 2

24 May 2018 AskGriffandLee,Broadcasts

Paul, Sarasota FL (ask-a-q-no-soup-4-u), asked about a Summer Seller Update feature with a penalty. Maria, San Jose CA (stylelister, cookbooksandmore),has started selling books and wanted some advice.

eBay Radio – Show 724 – Segment 1

22 May 2018 Broadcasts,eBayRadio

Griff gave an overview of today’s show and the newly released Summer Seller Update ( Lee also told Griff about an eBay for Charity fundraising campaign benefiting the Humane Society of the United States (

eBay Radio – Show 724 – Segment 2

22 May 2018 Broadcasts,eBayRadio

Griff and Lee discussed the various initiatives included in the newly released 2018 Summer Seller Update: Inventory Optimization; Selling Metrics & Shipping; eBay Stores; and Simplified Returns. Read the entire update at

eBay Radio – Show 724 – Segment 3

22 May 2018 Broadcasts,eBayRadio

Open phones, Contact Us email, and more: Griff and Lee continued discussing the newly released Summer Seller Update ( Linda, Blandon PA (lilys-bric-a-brak), says her Anchor Store’s items are not showing up in search. C.B., Chicago IL (c.b.) , sent email, then called to ask how the catalog format would work for her collectible cards.

eBay Radio – Show 724 – Segment 6

22 May 2018 Broadcasts,eBayRadio

Open phones, Contact Us email, and more: Lee shared the impressive story of the eBay Foundation and its good works. Griff and Lee continued discussing the initiatives contained in the newly released Summer Seller Update, which may be read in its entirety at Griff reminded Top Rated Sellers and Anchor Store subscribers to use their Q2 Promoted Listings credits (

eBay Radio Guests: May 22, 2018 – Show 724

22 May 2018 Blog

Our guests for eBay Radio Show #724 for May 22, 2018, are:

  • Tim Chapman, Top Rated Seller mr.customerservice: Why I Joined eBay Main Street (and You Should, Too)
  • Louise Sanchez, Seller Meetup Group Organizer and Top Rated Seller herbscraftsgifts: Getting eBay Advice from Your Local Sellers Meetup Group
  • Lynn Dralle, eBay ID thequeenofauctions and Ruler of The Queen’s Court: Brick-and-Mortar Shop Meets eBay Store
  • Ron Lowe, Top Rated Seller oilerman2: Embracing and Adapting to Change

It’s Summer Seller Update day, so we’ll be discussing the new initiatives contained therein — and answering your questions about them — during the first hour of today’s live broadcast of eBay Radio.


Ask Griff & Lee – Show 461 – Segment 1

01 Jun 2017 AskGriffandLee,Broadcasts

Griff reminded listeners that June brings changes from the 2017 Spring and Summer Seller Updates. Ron, Birmingham AL (oilerman21), was the first caller of the month and won a $25 gift certificate for shipping supplies from Bubblefast ( He also shared his system for updating old listings. Community Manager Alan Aisbitt popped in with an update on the redesign of Community (

Ask Griff & Lee – Show 459 – Segment 3

11 May 2017 AskGriffandLee,Broadcasts

Debbie, Vacaville CA (thebookkiosk), called to clarify the Summer Seller Update’s free returns initiative and share a tip from Lynn Dralle. Durinda, Glendale AZ (drindysquake09), asked where to find eBay best practices ( Bobbi, Sarasota FL (seacoastbargain), called with some exciting news and also had a question about 1-day handling.

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