Matt, Sedro Woolley WA (mattbecca), shared his experience with the Global Shipping Program (GSP) during a sale to a German buyer. Lee recommended WebInterpret to handle listings in foreign languages. Lee announced the eBay Radio team’s newest addition: Carolyn “CJ” Jacinto, eBay Certified Education Specialist and Business Consultant. She’s known on eBay as Top-Rated Seller xoxmas.
Torry, Embden ME (antiquetoysandautomata), wrote in about thrifting etiquette. Cheryl, Smithfield RI (3739cherylsscrubs), wrote in as well. Lee read current events from the eBay Radio Seller Events Calendar, located under Seller Resources in the eBay Radio Archives. To submit your sellers group meetup or other event, click on “Submit a Seller Event” in the upper right-hand corner of any archives page.
Cindy, San Diego CA (pattycyn), called to ask about inventory control on Good ‘Til Cancelled (GTC) listings and got caught up in the moral dilemma under discussion. Mesha, Des Moines NM (classysoles), called to offer her opinion and relate a story that often happens to her while thrifting. Debbie, Vacaville CA (thebookkiosk), weighed in on thrifting etiquette as well.
Griff told us about an item returned to him as an Item Not As Described. Griff shared the three elements of customer service that he finds most important. (For more details, read Shana Champion’s entire article in the eBay for Business blog at http://for-business.ebay.com.)
Paul, Sarasota FL (wisebuyoutlet.c0m), asked about the removal of the Print button from item pages. Lee announced that the FCC today approved robust rules of the road to control the speed of the internet, maintaining net neutrality. She also brought up a moral issue in regards to thrifting and asked listeners to call in their opinion: Are clothes left on a sales rack fair game to purchase?