Tracking your inventory to avoid seller-canceled transactions! Our guest is Gladys Ramos, CEO of Just Ask Gladys, known on eBay as tokencollection.
Griff and Lee discussed the importance of joining eBay Main Street. Patty, Miami FL (theshoppingmom2), called about canceling a transaction because the buyer’s address was invalid. eBay CEO Devin Wenig popped into Griff’s studio, and he and Griff discussed the importance of product identifiers. Lee asked Devin about his vision for ecommerce as outlined in his recent presentation at the World Economic Forum.
Open phones, Contact Us email and more: Lynn, Schaumburg IL (daisydog62), questioned a response she got from an eBay Customer Service rep regarding a return for an item not as described. Paula, Big Fork MT (dbruno), won the Secret Word Contest.
Griff and Lee visited eBay’s Wish Bigger Wishbone at http://www.ebay-wish-bigger.com: From 4-6pm PT on Thanksgiving, your click on one end of the wishbone helps unlock deals on the season’s most coveted gifts. Griff talked about a new program for new eBay employees. Patty, Miami FL (theshoppingmom2), explained how she avoided a stock-out defect.
Patty, Miami FL (theshoppingmom2), was held over from the previous segment with her story of how she avoided a defect. Billy, North Platte NB (feedingzoe), asked for a listing dish. Valerie, Union City CA (queenbeeisme), also requested a listing dish and was carried over to the next segment.
Keeping track of your inventory! Our guest is Louis Sanchez, an eBay Education Specialist known on eBay as Top Rated Seller herbscraftsgifts;she’s also the organizer of seller meetup groups in Colorado Springs, CO, and Albuquerque, NM.
Penny, Fulton NY (pouncer), asked if empty brand-name boxes and bags could now legally be sold on eBay. Ken, Pelham AL (jellybellydist), had a question about offering discounts with Promotions Manager. Sharman, Birmingham AL (jasmines attic), called in to share the excitement of attending her first ecommerce webinar. Mark, Gainesville GA (mark2000-2009), received an unfair defect that has jeopardized his Top-Rated Seller status.
Open phones, Contact Us emails, and more: Paul, Sarasota FL (wisebuyoutlet.c0m), called back regarding a defect he received in his secondary selling account for a transaction he didn’t cancel. Sherry, San Jose CA (mylittlegeneralstore), asked what Audrey meant by no HTML in eBay Mobile listings. Jay, Lowell MA (solitaryjay), asked if there were any plans to add Markdown Manager to the eBay Mobile app. Tom, Pittsburgh PA (blackandgoldfgifts), told us about his sellers group meetup re: Roadie and other new services. He and Griff discussed the issue of tracking items shipped via Roadie.
Open phones, Contact Us email and more: Jeff, Dana Point CA (arowhead508), is having a challenge with unreasonable buyers who threaten him with negative feedback. He currently does not take returns. Griff return-shamed Lee and Jeff for their poor to non-existent return policies. Gary won the Secret Word Contest; today’s word was one to which Griff could really relate!
Open phones, Contact Us email, and more.Open phones, Contact Us email and more: Lee gave us an update on the eBay Radio Party & Conference, coming up June 16, 17 and 18 at Bally’s Las Vegas. It’s selling out fast — and so are event-rate hotel rooms — so register now at http://www.erVegas.com. Then she explained how to get the free thank-you stickers offered by eBay for Business (http://www.for-business.ebay.com) during last week’s celebration of National Small Business Week. Lee also told us about eBay Wholesale Deals. Mitch, Haysville KS (curiouspickins), was frustrated by a defect he received for a neutral feedback that he feels was undeserved.