Open phones, Contact Us email and more: Tom, Pittsburgh PA (blackandgoldgifts) called to say that he is just getting out of the hospital and wants to credit his wife and daughter along with his wife’s sister for keeping his eBay store up and running. First-time listener, first-time caller and new seller Charmin (jasminesattic) asked if it was permissible to contact her buyers outside of their transactions with her.